Frequently Asked

Questions

How much are the tickets for?

The cost of the tickets are as follows:

Monday - Thursday (2:00PM - 11:00PM) & Friday (2:00PM - 4:45PM) :
₹1699* for 45 min experience ( 30 min in-game)
₹899* for 30 min experience ( 15 min in-game)


Friday (After 5PM), SAT - SUN & Public Holiday (12:00PM - 11:00PM) :
₹1899* for 45 min experience ( 30 min in-game)
₹999* for 30 min experience ( 15 min in-game)
Taxes extra.

What are the operating hours?

Our time slot is conveniently set up by keeping in mind your convenience.

Monday - Friday : 2:00 PM - 11:00 PM

Saturday - Sunday & Public Holiday : 12:00 PM - 11:00 PM

How many people can play at the same time?

A maximum of 8 players can play simultaneously.

For group booking contact us at info@zerolatnecyvr.in

What should I wear?

This is an active experience so please make sure you wear comfortable clothes and appropriate footwear (i.e. no high heels). We also recommend not to wear mascara as it can smudge the lens and impact your experience.

Can I Wear my glasses?

With our Gen 2 technology 99% of glasses fit with the headset lenses (unless it is odd sized).

Our headsets have adjustment tabs under each lens so that players who are not able to fit glasses can adjust the focus of the headsets to compensate for approximately +1 to -3.8 diopters.

Who can or can't play?

Players must be 8 years of age (players under 18 are advised to play with parental supervision) or above to play.

Players under the influence of alcohol or drugs will not be allowed to play.

You must be able to walk around unassisted for an hour with full use of both hands. People with one eye vision are able to play.

For safety reasons anyone with the following impairment/medical conditions are not allowed to play:

  • Epilepsy and similar seizure disorders.
  • Deaf or severe hearing loss.
  • Broken leg or arm.
  • Wheelchair users.

Our experiences are not recommended for anyone with the following impairment/medical conditions:

  • Heart condition.
  • Heavily pregnant.

The session I'm looking for isn't available, how can I book?

We release sessions 4-6 weeks in advance. If the date you are looking for is not available, do not panic! 'Like' our Facebook page to keep updated with our release dates: https://www.facebook.com/ZeroLatencyMumbai

Can this experience cause motion sickness?

Every part of the system is designed to give you an immersive experience without any of the motion sickness typically associated with virtual reality systems.

Will I walk into a wall?

No. We have in-game safety mechanisms and a Game Master to prevent that to happen.

How big a space can I move in?

You will have approximately 2000 sq. feet of game space, but the virtual space is much larger. We reuse the space with some nifty tricks that we have developed.

Is parking available?

Yes, valet parking is available.

Do you still have a question? If so, feel free to contact us.